PURPOSE AND VALUES

NARI’s CORE PURPOSE:

To advance and promote the remodeling industry’s professionalism, product and vital public purpose.

NARI's CORE VALUES:

The National Association of the Remodeling Industry is committed to being:

Professional: Ethical and honest; committed to high standards

Open: Diverse and respectful; inclusive of many views and dedicated to free expression

Progressive: Informed and knowledgeable; resourceful and flexible

Member Focused: Focused on the importance of success, return on investment and profit lives

NARI's CODE OF ETHICS:

Each member of the National Association of the Remodeling Industry pledges to observe high standards of honesty, integrity and responsibility in the conduct of business by:

• Promoting only those products and services which are functionally and economically sound, and which are consistent with objective standards of health and safety;

• Making all advertising and sales promotion factually accurate, avoiding those practices which tend to mislead or deceive the customer;

• Writing all contracts and warranties such that they comply with federal, state and local laws;

• Promptly acknowledging and taking appropriate action on all customer complaints;

• Refraining from any act intended to restrain trade or suppress competition;

• Obtaining and retaining insurance as required by federal, state and local authorities;

• Obtaining and retaining licensing and/or registration as required by federal, state and local authorities;

• Taking appropriate action to preserve the health and safety of employees, trade contractors, and clients and the public.