PURPOSE AND VALUES

NARI’s CORE PURPOSE:

To advance and promote the remodeling industry’s professionalism, product and vital public purpose.

NARI's CORE VALUES:

The National Association of the Remodeling Industry is committed to being:

Professional: Ethical and honest; committed to high standards

Open: Diverse and respectful; inclusive of many views and dedicated to free expression

Progressive: Informed and knowledgeable; resourceful and flexible

Member Focused: Focused on the importance of success, return on investment and profit lives

NARI's CODE OF ETHICS:

Each member of the National Association of the Remodeling Industry pledges to observe high standards of honesty, integrity and responsibility in the conduct of business by:

• Promoting only those products and services which are functionally and economically sound, and which are consistent with objective standards of health and safety;

• Making all advertising and sales promotion factually accurate, avoiding those practices which tend to mislead or deceive the customer;

• Writing all contracts and warranties such that they comply with federal, state and local laws;

• Promptly acknowledging and taking appropriate action on all customer complaints;

• Refraining from any act intended to restrain trade or suppress competition;

• Obtaining and retaining insurance as required by federal, state and local authorities;

• Obtaining and retaining licensing and/or registration as required by federal, state and local authorities;

• Taking appropriate action to preserve the health and safety of employees, trade contractors, and clients and the public.

Complaints filed against Members of NARI of Greater Sacramento will be processed according to our official  Grievance Procedure and reviewed by the Bylaws and Ethics Committee.